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How do I activate managers and teams to work with the results of an ESS?

In a rapidly changing world, it is essential for organizations to understand what drives their employees and what their needs are. Conducting an Employee Satisfaction Survey (ESS) is an important step, but the results must also be translated into concrete actions. In this article, we discuss how managers and teams can be activated to work with the results of an ESS, using data and insights from Smart Conversations.

Smart Conversations

Smart Conversations is an advanced technology that enables large-scale personalized conversations on various topics such as engagement, strategy, change management, new standards and more. Using advanced algorithms, conversation data is clustered into employee personas, allowing you to develop more targeted policies and communications.

The power of employee personas in the ESS

Smart Conversations collects and analyzes conversation data to create employee personas. These are profiles of groups of employees with similar expectations and needs. By understanding the distribution of personas within the organization and teams, more targeted advice can be given on which topics are best addressed, based on the survey results.

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Data driven decision making for teams and managers

Instead of relying on models, Smart Conversations' approach is based on data and facts from the organization. This ensures a relevant and impactful focus on improvements. HR and executives can work on organization-wide themes, while team managers address specific team-oriented topics with the help of HR, based on ESS results.

Layered agenda: Organization-wide and team-specific ESS themes

Smart Conversations leads to a layered agenda that addresses both organization-wide and team-specific themes based on the survey results. This provides a holistic approach that involves all layers of the organization in the improvement process. Working on relevant themes that are based on data, ensures higher motivation among employees.

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Motivation by impact and relevance of ESS results

Working on the issues that have the most impact on improvements creates a sense of relevance among employees. This is a key driver of motivation and engagement. Employees see that their feedback and needs are taken seriously and that the organization is investing in improvements that really matter, based on ESS results.

Conclusion: Activate managers and teams with ESS results

Activating managers and teams to work with the results of an employee survey is critical to an organization's success. By leveraging data and insights from Smart Conversations, HR and managers can target improvements that have the most impact on employees. This approach increases motivation and engagement within the organization and contributes to overall success. With a layered agenda, data driven decision making and a focus on both organization-wide and team-specific themes, the organization can effectively address employee expectations and needs that emerge from ESS results.

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